Interested in working with Catalyst Collective but have questions? Here are some answers to some of the most common ones! 

1. What happens after inquiring?

First, thank you for inquiring about our services! We’re excited to review your submission. We review submissions as soon as we’re able and you should hear from us within a week! 

2. What is the first step after signing on? 

Yay! We’re so excited to welcome you to the collective. Once you’ve signed your contract, we’ll work to set up a Vision Meeting, which is a time for our team to meet with you/your team to better understand your needs and discuss the scope of the project. These meetings take place over Zoom. The goal is to leave this meeting ready to get started on the service(s) you’ve requested! 

3. How do I communicate with the team? 

Working with Catalyst Collective is a partnership. During our Vision meeting, we’ll determine the best way to communicate between your team and our team. For the most part, we communicate via email and text message outside of our quarterly Zoom check-in call. 

4. What can you expect from our team? 

Our team is dedicated to you and the project(s) we’re partnering on. You can expect our team to ask you questions and pull together information for social media, email marketing or your website, depending on the service(s) you selected. We believe that there is no such thing as overcommunication; we’re going to make sure that you’re taken care of from beginning to end! 

5. What should you do if you have concerns? 

Our ears are always open! Whether you’re unhappy with your consultant or the progress toward goals, we’re here to make it right. Concerns should always be brought to leadership and we’ll ensure that we move in a better direction! 

Ready to get started with Catalyst Collective? Contact us here to learn how.